Terms and Conditions

Introduction

Welcome to Seravynthilo. These Terms and Conditions govern your use of our website and subscription services. Please read them carefully before using our platform.

By accessing or using our services, you agree to be bound by these terms and our Privacy Policy.

Definitions

For clarity, the following terms have specific meanings throughout this agreement.

  • Service: Our financial planning subscription service and related consultation offerings
  • User: Any individual who accesses or uses our website and services
  • Content: All information, materials, and resources available on our platform
  • Agreement: These Terms and Conditions and any referenced policies

Use of Our Services

Our services are provided subject to your compliance with these terms and applicable laws.

Permitted Uses

  • Access our financial planning consultation services
  • Use our website for legitimate informational purposes
  • Contact us for support related to our services

Your Responsibilities

As a user of our services, you agree to certain responsibilities and standards of conduct.

  • Provide accurate and complete information during registration
  • Maintain the confidentiality of your account credentials
  • Use our services in compliance with applicable laws
  • Notify us promptly of any unauthorized account access

Prohibited Activities

The following activities are strictly prohibited when using our services.

  • Using our services for any unlawful purpose
  • Attempting to gain unauthorized access to our systems
  • Interfering with the proper functioning of our website
  • Copying or reproducing our content without permission
  • Impersonating others or providing false information

Intellectual Property Rights

All content, designs, logos, and materials on our website are owned by Seravynthilo or our licensors and protected by intellectual property laws.

You may not reproduce, distribute, or create derivative works from our content without written permission.

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. Privacy Policy

Payment Terms

Subscription fees are charged monthly in advance. All prices include applicable taxes and fees.

  • Monthly subscription fee of RM 250 is due at the beginning of each billing cycle
  • Payment must be made through approved payment methods
  • Failed payments may result in service suspension or termination

Limitation of Liability

To the maximum extent permitted by Malaysian law, our liability is limited for any damages arising from your use of our services.

Our total liability shall not exceed the amount paid by you for our services in the preceding 12 months.

Dispute Resolution

We encourage resolving disputes through direct communication, but formal resolution procedures are available when needed.

Arbitration

Disputes may be resolved through binding arbitration under Malaysian arbitration rules.

Arbitration proceedings shall be conducted in Kuala Lumpur under Malaysian Arbitration Act 2005.

Online Dispute Resolution

For international users, we may participate in online dispute resolution platforms.

EU residents can access the European Commission's ODR platform. Visit the EU ODR platform

Termination

Either party may terminate this agreement at any time with 30 days' written notice. We may suspend or terminate your access immediately for violations of these terms.

Upon termination, your access to our services will cease, but certain provisions of these terms will survive.

Modifications to Terms

We may update these terms from time to time. Continued use of our services after changes indicates your acceptance of the modified terms.

Governing Law

Laws of Malaysia

Entire Agreement

These terms, together with our Privacy Policy, constitute the entire agreement between you and Seravynthilo regarding your use of our services.

Contact Information

If you have questions about these terms, please contact us at the information provided on our website.

Email: info@seravynthilo.com

Phone: +60 12 6170 4265

Address: 15 Jalan Sultan Ismail, Kuala Lumpur 50250

These terms are effective as of August 26, 2025

Version 2.1