Privacy Policy

Our Privacy Commitment

At Seravynthilo, we take your privacy seriously and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

We believe in transparency and want you to understand exactly how your information is handled when you use our services.

Information We Collect

We collect information that you provide directly and information that is automatically gathered during your use of our services.

• Personal details like name, address, and date of birth
• Contact information including email and phone number
• Website usage data and interaction patterns
• Device information, IP address, and browser details

How We Use Your Information

We use your information for specific, legitimate purposes that enhance your experience and enable us to provide our services.

• Providing and improving our financial planning services
• Communicating with you about your account and services
• Analyzing usage to improve our website and offerings
• Meeting legal obligations and regulatory requirements

Legal Basis for Processing

Under Malaysian privacy laws and international regulations, we process your data based on legitimate legal grounds.

Legal Basis: We process your data on the basis of consent and legitimate business interests

How We Share Your Information

We only share your information in specific circumstances and never sell your personal data to third parties.

• With trusted service providers who assist in delivering our services
• When required by law or to protect legal rights
• In connection with business mergers or acquisitions

Protecting Your Data

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Privacy Rights

You have important rights regarding your personal information that we respect and uphold.

• Right to access your personal data and understand how it's used
• Right to correct inaccurate or incomplete information
• Right to request deletion of your personal data
• Right to receive your data in a portable format
• Right to object to certain types of data processing

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and analyze site usage.

For detailed information about our cookie practices, please review our Cookie Policy Cookie Policy

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law, typically for 7 years for financial records.

Children's Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal information from minors.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our website.

Contact Us

If you have questions about this privacy policy or how we handle your personal information, please contact us using the information provided.